Terms and Conditions



Nando Muzi Srl, headquartered in Sant 'Elpidio a Mare (FM), CF and VAT Number 01533600449, registered in the Business Register of Ascoli Piceno under  number 140839/1997 (hereafter  NANDO MUZI "), owns the site: http://www.nandomuzi.it section SHOP ON LINE and the site http://shop.nandomuzi.com (both hereafter “NANDO MUZI" or "the Site"). These general conditions of sale ("General Conditions") are governed by the Consumer Code (Legislative Decree   Number 206/2005), section II Distance Contracts (Art. 50  - 67) and the rules on e-commerce (Decree Law. Number 70/2003).


General conditions

The  website  sections  named: Terms and Conditions, Shipments, Payments, Privacy and Refunds (also referred “General Conditions”)constitutes  an integral  and essential  part of  the "ONLINE SHOP". The customer is invited to print or save, according to preference, the "General Conditions" of sale In  case  of  changes  to  the  General Conditions, NANDO MUZI    will  apply  to the  Order  the  terms  and conditions   published   on   the   site   at   the   time   when   the   order   was   placed   by   the   Customer.


Public offer

The items and the prices listed on the Site constitute a public offer in accordance with arrangements specified in the General Conditions and on the Site. The terms of this offer apply only to purchases made on the Website. Contracts for purchases made on the Site are made with NANDO MUZI.


Express prohibitions

The resale, rental or transfer  for whatever reason (commercial or professional ) of the products purchased on the Website is expressly prohibited.


Product availability

The products available on the website for online purchase are shoes and fashion accessories. All products are subject to availability. NANDO MUZI reserves the right to change at any time the limits on the quantity and / or type of goods that can be purchased on the Site The customer will be informed by e-mail or telephone if the order cannot be completed because of the unavailability of the product ordered



All prices are inclusive of VAT (where applicable under taxation law), and taxes. Fees and customs operations are not included (only for shipments to nations that include such charges). Delivery costs are borne by NANDO MUZI. If delivery costs were paid by the buyer will be highlighted when ordering. The product price will the price shown on the Site at the time of  the order, without any consideration of any price changes made after or before, without prejudice to any errors as per point “Errors”.



All the prices on the site are in € (Euro).



NANDO  MUZI  continually  checks    that  all  prices  listed  on  the  site  are  correct,  although  this  cannot guarantee absence of mistakes. In the event that a product is erroneously priced , NANDO MUZI will give the customer the opportunity to reconfirm the purchase of the products at the correct price or to cancel the order.


Special sale conditions

NANDO MUZI reserves the right to make special sale conditions   or product promotions on its site. The conditions applied to the  promotions  will be governed from time to time by NANDO MUZI through special messages to its customers. For all those conditions not otherwise regulated, the present General Conditions will be considered enforceable.


Promotional Code

If used under these conditions, a promotional code enables the user to take advantage of the promotion / discount on the purchase of a product or an order of several products during the period indicated on the relevant promotional code.


Promotional code conditions

Promotional codes are strictly personal and not transferable and may only be used for online shopping on the Website. It is strictly forbidden to sell, barter or give a promotional code as a gift. In addition it is strictly forbidden  upload or make available to others a promotional code on any  website or through any public offer; it is likewise strictly forbidden to distribute, sell or barter a promotional code. Furthermore the use of promotional codes for commercial purposes is forbidden.


Use of the promotional code

The promotional code is linked with the brand NANDO MUZI. Is forbidden to use the promotional code in conjunction with any other brand, company or name or in an illegal, improper or disrespectful manner or in any other  ways that could damage the reputation of NANDO MUZI. Only one promotional code may be used for each product and/or for each order. Promotion codes cannot be combined with any other special offer or promotion. Promotional codes cannot be exchanged for money.


Refund of the promotional code

NANDO MUZI has no obligation to re-issue or refund any promotional codes. However, if NANDO MUZI decides to re-issue or refund a promotional code, the code will be required. It is therefore advisable to keep a copy of the promotional code, which may not otherwise be re-issued or replaced in case of loss.


Invalidity of the promotional code

Notwithstanding any other provision , NANDO MUZI has the right immediately to invalidate a promotional code  when  it has  grounds  to suspect that  it has  been  used  in violation of  the  above  stipulations  or otherwise misused or where NANDO MUZI has other reasons to do it.


Registration procedure

In order to complete a purchase on the Site it is necessary to  be registered. The procedure for registering on the Site requires filling out a form electronically, whose fields must be filled in with the customer's personal data and email address. These data will be processed according to applicable privacy policy. After registration the Customer will   hold a personal account that can be used for access through a confidential username and password.


Disclosure of the password

Allocation of these credentials  ensures the anonymous identification  of the customer. The Customer must not disclose the password to any third party for any reason.


Customer Responsibilities

The Customer shall be liable for any illegal actions or  behaviour contrary to current law or these General Conditions committed by any person using the customer’s personal account.The customer must promptly notify  NANDO MUZI of any theft or loss of passwords and any misuse by third parties of the password or account which has come to his/her knowledge



For each product selected the customer can view a web space that highlights the photo of the product,  its description, the unit price, the colours and the different sizes (where applicable).



Each sale  made by NANDO MUZI  through the SHOP ON LINE  sales service (the "Service") may include one or more products, for a maximum unit for each item represented by the availability of stock when ordering (hereafter simply called "Sale").


Choosing Articles

The customer selects items of interest that will be included in the Shopping Cart together with the description of the products that are sold, including measures or sizes (if applicable ), together with one or more photographic images in digital format to enable a correct representation of these products available on the Site


Verification of the Shopping cart

To view the selected items and the total price of the order it is necessary  to click on the Shopping Cart link. Customer is asked to verify the accuracy of the contents of the cart before confirming the order, filling out the purchase form according to the instructions provided on the corresponding page of the Website and confirming that he/she has read and accepted these General Conditions.


Changes to the order

Before completing the purchase (checkout), if  the customer needs to make any  changes or amendments to the purchase order, it is possible do it inside the cart and and then click the 'Update Cart' button.


Sending and saving the order form

Once the order is confirmed, it will be sent directly to NANDO MUZI. The customer will be able to follow the status of the purchase order in accordance with Article “Tracking of the package” section shipments of these conditions of sale.


End of the purchase process

At the end of the purchase process , we suggest  that the customer downloads, saves or prints the General Conditions in force at the time that the order is completed. The customer will also receive an e-mail, sent to the  address given on  the purchase order form , including confirmation of the main terms of the specified purchase.

Inadequacy of graphical representations

Despite the fact that NANDO MUZI constantly takes measures to ensure that the photos displayed on this Site are faithful reproductions of original products including the adoption of any technological solution possible to minimize inaccuracies, variations are always possible due to the technical and colour resolution features  the computer used by the customer is equipped with. Consequently, NANDO MUZI will  be not responsible for any inadequacy in the graphical representations of the products displayed on the Site, where due to the above specified technical reasons.


Refusal of orders

NANDO MUZI reserves the right to refuse orders from a customer with which there are outstanding legal disputes concerning a previous order. This applies equally to all cases in which NANDO MUZI deems the customer to be inappropriate , including, for example, the case of previous breach of contractual conditions for online purchase on this Site or for any other legitimate reasons, especially if the customer  was involved in fraudulent activity of any kind.


Establishment of the contractual tie

The contract between NANDO MUZI and the Customer shall be construed as completed when the order placed by the customer -  in compliance with  the purchase procedure indicated on the website and once the authorization to debit has been obtained from the credit card company used by the Customer for payment or by PayPal - has been sent to the Site. The order placed by Customer will be binding  for NANDO MUZI only if the entire purchase process is completed properly and regularly, without any  errors on the side of the Site. NANDO MUZI  is not liable for malfunctions resulting from management of the data transmission network.


Acceptance of general conditions

By sending the order to NANDO MUZI, the Customer acknowledges and declares that he/she has read all the instructions given to him/her during the purchase procedure and that he/she accepts the  General Conditions.


Storage of the order form

The purchase order form will be filed as described point “Sending and saving the order form” of these General Conditions.


Sending of the order

NANDO MUZI shall transmit to the customer by e-mail, a confirmation of receipt of the purchase order sent by the Customer, containing a link that redirects to the General Conditions and any special conditions applicable to the contract, including information relating to NANDO MUZI, the main characteristics of the products purchased, the date  of execution of the order, the price details , payment method chosen by the Customer, any delivery costs where applicable. The Customer shall immediately verify the contents of the communication and report immediately to NANDO MUZI any errors or omissions by e-mail to: e- shop@nandomuzi.com


Guarantee of Authenticity

NANDO MUZI guarantees the authenticity of all products purchased on the Site. NANDO MUZI brand products are made with the finest materials and are made by craftsmen. All products are entirely made in Italy.


Italian Warranty

NANDO MUZI through its own website, sells high quality products of and all products are covered by the ITALIAN warranty (DL 24/02). Therefore keep the sales invoice or receipt with the product. Damages caused by misuse are not covered by the warranty and   we shall assume no liability for any direct or indirect damages arising from improper use of products sold. All products sold by NANDO MUZI are guaranteed by law and by commercial guarantees specified on the website from time to time.



All intellectual property rights such as trademarks, service marks, shape trademarks and copyrights are the exclusive property of NANDO MUZI. No content of this page or Website may be reproduced without prior express written permission.


Accuracy of information on this site

NANDO MUZI aims to provide constantly updated information on the Site. However there is no guarantee that the Site is completely free of errors. The Site may contain typographical errors, mistakes, errors or omissions, some of which may refer to the price and product availability, and   product information sheet.


Error correction

NANDO MUZI reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also reserves the right to change or update information at any time without prior notice.


Contract Resolution

NANDO MUZI may terminate the contract by simply informing the customer with adequate and justified reasons; in such a case the customer has the sole and exclusive right to a refund of any sum already paid.


Resolution expressed clause

The obligations assumed by the customer under Article "Customer Obligations" of  these sale conditions (section Refunds) and the guarantee of completion of the payment effected by the customer  through the instruments in section “Payments” of these sale conditions, are essential, so that by express agreement, the Customer’s non-fulfillment of just one of the obligations will determine the resolution of the contract under Article1456, without any judicial review,  without prejudice to the rights of NANDO MUZI to start proceedings for compensation for further damages.



Children under 18 are not allowed to submit orders through the online order form.


Applicable Law

Any dispute regarding the application, execution, and breach of purchase contracts completed on-line at the shop.nandomuzi.com website is subject to Italian jurisdiction; these  general conditions are prescribed, although not expressly provided, in Decree Law No 206/2005 with particular reference to Title III [Part III], Chapter I, Section II of the said Consumer Code and Legislative Decree 70, April 9, 2003 (legislation on electronic commerce), without prejudice to any other mandatory rule in force in the country of habitual residence of the customer.


Area of Jurisdiction

All disputes that might arise between the parties concerning this contract   will be regulated by the jurisdiction of the customer’s place of residence or domicile, making reference to the applicable law, or, in case of customer’s own action, the customer is free to choose the jurisdiction of the court of Fermo. All disputes will be regulated by the competent jurisdiction making reference to the applicable law.


Official Language

Translation of the present conditions into other languages, different from the Italian language is available only to provide information. In case of disputes between the parties concerning the use of the present website, reference will be made only to the Italian Text. In case of conflict or ambiguity  that might arise between the Italian version and the other language version of this document, the only legally enforceable version is the Italian Version.


Right to change General Sales Conditions

NANDO MUZI reserves the right to change these General Sales Conditions at any time. Any possible change, modification, deletion or addition, will be in force immediately after being communicated through notes published on the website. After publishing such written communication, any access and use of NANDO MUZI services by the customer means that the buyer unconditionally approves all of the changes implemented.


Final Provisions

Should one of the provisions concerning these general conditions of sale   be not effective, all the other provisions shall remain effective. Non-effective provisions shall be replaced by the relevant legal specifications.


Customer service

For any complaint, further information or assistance about the website or about purchase procedure, customers can send a message by e-mail to the following address:


or contact the


Via Faleriense, 2103, 63811, Sant’Elpidio a Mare (FM).